Test results
We will always try to contact you as soon as possible with significant abnormal results, but if you want to ring or contact us in other ways, please feel free to do so - the nurse will explain the result to you after it has been checked by the doctor who ordered the test. Please let us know if you want someone else to phone for your results, because we will not give them to anyone but you, unless we have your permission due to privacy laws. We will communicate with you by whatever means is most convenient for you - including text and email. Remember that although we treat emails with the same confidentiality protocols as anything else, emails are inherently insecure and should not be used for communication about matters which you regard as private and personal. Our texting service is dependent on us having a current cellphone number.
NEW - test results are now available via our online patient portal, Manage my Health. To access this service you will need to upgrade your security level by talking to our reception staff. This if for your own protection, to ensure that your health information is accessible only by you. You will need to produce some form of ID for our staff, unless you are personally known to them. Once this has been done, you can access any new lab result online as soon as it has been filed by your doctor.
NEW - test results are now available via our online patient portal, Manage my Health. To access this service you will need to upgrade your security level by talking to our reception staff. This if for your own protection, to ensure that your health information is accessible only by you. You will need to produce some form of ID for our staff, unless you are personally known to them. Once this has been done, you can access any new lab result online as soon as it has been filed by your doctor.
